FAQ

Return Policy:

We offer a 10 day review and inspection period on all purchases, no restocking fees ever, on items returned in the same condition as shipped.  After you receive your item(s), you may contact us anytime within the 10 day review period to arrange a return. Although we may ask for a reason for return, it is not required to answer. If any gem we sell should ever be tested by a reputable gemological laboratory to be anything less than 100% as advertised, we will issue a full refund of the purchase price, plus the cost of testing.

Photography:

I take all photos personally, using only shaded outdoor light (unless otherwise noted).  Little to no editing is done on our pictures, only cropping and dust removal.  We never digitally manipulate color or tone, and strive to bring you photos that show gems as they look in the real world, not a photography studio.

Lab Reports:

We would be happy to cover the cost of an AGL brief on any gem with a cost of over 1,500 USD.  Any sale can always be made contingent upon a lab report from a reputable gemological laboratory.

Shipping:

All gems are shipped USPS Priority flat rate insured, unless other arrangements are made at checkout.  Please contact us for an international shipping quote.